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Spring-Summer 2009, Vol. 8, Issue 1

The Digital Optimist

By George Lorenzo

The past three months have been challenging.  Two important anchor clients changed plans, leaving me with near “empty pockets.”  A horrible and sad tragedy occurred very close to where we live, and a number of things went awry on a personal level. Consequently we renewed our gratefulness to be alive and healthy. Life is good with all its twists and turns. It’s just that the twists and turns have been going in the wrong direction lately. The only thing you can do is continue plugging along, trying to change the course of things to come. Reading and watching the news tells me I am obviously not alone.

On Finding Work

There’s plenty of advice and editorializing these days about what you can do when you’re your work-for-pay diminishes.  One piece of advice I found very interesting came from Peter Bergman’s “How We Work” blog on February 6, titled “Need to Find a Job? Stop Looking So Hard.”  Bergman posits that “you’ll be out of a job for a while,” no matter how hard you apply yourself to reworking and sending off your resume. The same theory applies to companies like me who have seen a drop in work.

So, what should you do?  The answer is “stop trying so hard.” After your resume is completed, don’t spend too much more time on it because your resume is not going to get you a job. After you completed all of your company’s marketing materials, don’t keep trying to reinvent them thinking that it will get you more business.  Instead, notes Bergman, “spend all of your time with people at lunch, on the phone, going for walks. Finding a new job or new clients is all about human relationships.”

Taking Bergman’s advice, I concluded that one way to build more and better human relationships was to make everything I write open and free to the public, instead of trying to sell subscriptions and PDF documents.  So, I revamped this once paid-subscription-based newsletter, making it free, and I re-launched the Guide to Online MBA Programs website, publishing a free, 20-chapter eBook that I used to sell online as a PDF download. There’s now an abundance of information easily accessible and free to anyone who visits the new EdPath.com website, including a special section about the writing, editing, research and publishing services I offer through the parent company for all this, Lorenzo Associates, Inc. This took a lot of trial and error web designing, and, after much grinding of teeth and head scratching, the new EdPath.com website looks darn good.  

To further build relationships, I started to call and e-email all my friends and colleagues in the field of higher education, letting them know about the new website and explaining how I am also searching for any writing, editing, research and publishing assignments if they happen to know of anybody who might need such services. I also started a blog about online MBA programs, am looking into starting a social network about this same topic, and I started using LinkedIn more effectively for making more connections with people in the field of higher education.  The results thus far have been extremely positive.

On Being Cynical

Next I had to figure out what to write about for this current issue of EdPath.  I have been woefully lacking in the writing department lately.

As an education writer, I have interviewed well over 1,000 educators over the past nine years. We have talked about online learning and teaching [on numerous levels], electronic portfolios, information literacy, the globalization of higher education, how software works [or does not work], education governance issues, and, of course, the weather [a result of living in Buffalo, NY]. 

Many of the issues we talked about as far back as 2001 are still on the drawing boards, with educators having the same conversations over and over and over again. Results are often non-existent, dollars are wasted, and there are always too many people voicing highly disparate opinions that ultimately stall progress. Sorry, working in higher education does have its cynical side, just like working in the corporate sector.

Revisiting Curtis Bonk

Then, of course, there is a lot of progress and innovation going on that helps to erase the cynicism.   Take, for instance, the work of Curtis Bonk.  I wrote about the unpretentious and fun-loving Curt in the June 2006 issue of EdPath after listening to his keynote address at the State University of New York 2006 Conference on Instructional Technologies.  His presentation was titled  “OOPS, Did You Mean to Share That? Open Source, Open CourseWare, and the Learning Objects of Tomorrow.”  He had mentioned to me at lunch that his presentation was the beginning of a book. Three years later, and here it is: “The World is Open: How Web Technology is Revolutionizing Education,” published by Jossey-Bass and scheduled for release in July 2009.  

Curt has dramatically expanded upon his popular keynote, offering a rich explication of 10 “WE-ALL-LEARN” trends/openers that are driving today’s freely accessible education learning tools, resources and methods. In a similar fashion to Thomas Friedman’s World is Flat motif, Curt describes 10 converging educational openers” that comprise “a seismic wave of educational possibilities.”  

You can pre-order “The World is Open” through all the major online booksellers.  Curt kindly supplied me with a preview copy. There’s also a website located at  http://worldisopen.com/.  I could easily write many pages about Curt’s work, as it hits upon all of the latest and most interesting developments in our new world of education. I’ll try not to be too wordy.

A Global Perspective on eLearning

As someone who writes frequently about online learning, I was particularly interested in his #2 educational opener about fully online and blended learning environments, titled “E-Demand Around the Globe.”  Here Curt covered the status of online and blended education in K-12, in for-profit and nonprofit higher education, and internationally. “We are still in the midst of the first wave of online teaching and learning,” Curt writes. “Some are in a state of transition to a second wave.” 

In this chapter and every other chapter, Curt gives the reader a thorough view with precise and exceptional examples, quotes from innovators in the field, research results from both academic papers and the popular press, along with notes and conversations form his prodigious number of personal experiences that are a direct result of his travels around the world giving presentations as well as attending them.  It’s a nice mix that maintained my interest.  

He shows an uncanny ability to document a seemingly endless number of instances and landscapes where the open education doers of the world are contributing to our global learning curve.  From the student blogging about her archeology dig project to the many innovators involved with building and sharing open libraries, open courses and open software, there are plenty of engaging stories about people in action on the “Web of Learning,” creating new pathways to knowledge for all of us.  In short, readers get exposed to a great number of education sources that they may have never knew about. 

The next thing that struck me about Curt’s book was his frequent sprinkling of simple, yet meaningful, messages:  The invitation to learn exists at a random mouse click;” “anyone can learn anything from anyone at anytime;”   the trend toward sharing educational resources is “fueling change in education and opening new doors to optimism and human potential.”

Treasures and Traps

For another point of view, the last chapter grabbed my attention. Titled “The Treasures and Traps of this Open Learning World,” Curt outlined some of the serious issues and challenges we as a human race are dealing with on our Web-based planet.

For example,  the Open Learning World is creating a global citizenry of Internet access haves and have- nots, and thus putting the onus on us to figure out what we are going to do about it before we become a planet with a unhealthy gap between the educated and uneducated. In addition, there’s a growing amount of online plagiarism happening at colleges and universities. Low quality and amateurish content is pervasive online. Privacy and copyright issues are a long way from being resolved. Plus, we are, perhaps, becoming overly reliant on the Web for everything, making us “lazy learners.” Classified online information is more easily getting into the hands of the wrong people.  There’s a growing need to help teachers learn how to use educational technologies and the Internet for sound instructional purposes. The same holds true for students – teaching them digital and information literacy skills continues to be a challenge that does not look to be resolved easily or quickly. Bascially, all is not well in the world. It never is. 

On Being Optimistic

Despite such undertows, we can and should be optimistic.  Sharing and interacting globally has become the norm;  support is instantaneous;, friendship networks are there when you need them; Web 2.0 and other emerging technologies are further customizing learning to the individual;  and  a great deal more, as defined in Curt’s book, continues to take us through new and exciting open teaching and learning vistas.  In short, and with another meaningful phrase – I’ll call them Curtisms - “these are highly novel and interesting educational times.”  Read about these times, and more, in Curt’s book. You will not be disappointed.

More Stops Along the Optimistic Trail

Which takes me to another notable stop along the Educational Pathways trail - the always interesting annual Horizon Report. Every educator should read this year’s report, and past years, if only to keep abreast of some of the more interesting modern education technologies currently at our doorsteps.

The report is published through the collaborative efforts of the New Media Consortium (NMC) and the EDUCAUSE Learning Initiative (ELI). Below is a quick and short synopsis of what NMC and ELI claim [with a few of my own comments] are the latest and greatest teaching, learning, research, and creative expression technologies [including  time-to-adoption/likelihood of entering the mainstream prognostications]. Incidentally, as a very beneficial add-on, there are numerous links throughout the report to examples, on many levels, relevant to each technology:

Mobiles (time to adoption is one year or less):  Our handhelds have become mini laptops with enough capacity to access the Internet at increasing speed and run more applications than ever before imagined, resulting in an increased use of mobiles in educational settings. For example, Seton Hall University has an SHUmobile initiative that is engaging people to contribute to “the evolution of mobile technologies and to the advancement of teaching, learning and campus life at Seton Hall University.”

An at&t/iPhone3G advertisement on the back page of today’s [May 10] New York Times Magazine kind of says it all. It promotes this mobile device’s 25,000 applications that its users have downloaded more than 800 million times “in every category from games to business.” Unfortunately, the plans and actual phone costs are a bit pricey for me.  The same goes for the Kindle reading device, which is another mobile gadget I’d love to have but simply can’t afford.   I can only assume and hope that these things will come down in price in the not-too-distant future.

Cloud Computing (time to adoption is one year or less):  Without going into a great deal of explanation, cloud computing  is the virtualization of applications that are run effectively and efficiently on a cluster of computers/servers and made available to either a specific group or to anyone and everyone online. Gmail, YouTube, Flickr,  Blogger, Facebook, etc. are all examples of cloud computing. For one example of an educational purpose, see the case in point of how YouTube was used in a media culture course at Pitzer College. 

I was surprised to see that “The Big Switch,” by Nicholas Carr was not mentioned in the Horizon Report’s  further reading list about cloud computing.  Carr’s book is a great primer for anyone who wants to get a firm understanding of the past, present and future of cloud computing.

Geo-Everything (time to adoption is two to three years): It has become easy to capture the location coordinates of objects, events, and people.  Today’s mobile devises and web-based services can capture and display this so-called “geo-locative” data, resulting in new online services and projects  such as Global Positioning System (GPS) child locator handheld devices, and the Degree Confluence Project, which is attempting to post pictures of all the latitude and longitude integer degree intersections in the world.  The pictures, along with a narrative describing the adventures it took to get to the intersections, are posted on this web site, thus creating an organized sampling of the world.

For more detailed information about so-called “Geo-Everything,” see Peter Morville’s book, “Ambient Findabilty,” published by O’Reilly (2005).

The Personal Web (time to adoption is two to three years): The bottom line is that we can easily modify what we do online to be more consistent with our personal needs and wants.  We can create personal blogs and social networking sites; we can microblog; we can organize and share our web links; we can self-publish eBooks, and much more.

For instance, it is noted in the Horizon Report that instead of purchasing textbooks, students in Advanced Library Research courses at Buffalo State College are required to buy a USB flash storage drive. They install the Firefox web browser and a set of portable applications on the drive, which becomes their research tool. The course website provides basic information about using social bookmarking tools and portable applications.”

To state the obvious and to be lazily succinct here, the Personal Web as it relates to education certainly has unlimited and too-numerous-to-calculate possibilities that are truly innovative and exciting.

Semantic-Aware Applications (time to adoption is four to five years): The notion of a semantic web has been around since Tim Berners-Lee invented the web in 1989.  A 2001 article in Scientific American that was co-authored by Berners-Lee envisions a Semantic Web that is “an extension of the current one, in which information is given well-defined meaning, better enabling computers and people to work in cooperation.”

The Horizon Report goes on to say that the Semantic Web  eventually might be able to “help people solve very difficult problems by presenting connections between apparently unrelated concepts, individuals, events, or things — connections that it would take many people many years to perceive, but that could become obvious through the kinds of associations made possible by semantic-aware applications.” The Report then provides a good number of solid examples that fit this billing.

For a very recent example of Semantic-Aware applications, see the Wolfram|Alpha Computational Knowledge Engine – slated to go live by end of May 2009. This semantic-aware application has been getting a lot of press. It was toted, according to a recent article in the Technology Review, as a competitor to the Almighty Google.  The New York Times called it “a powerful new service that can answer a broad range of queries,” adding that it “has become one of the most anticipated Web products of the year.” The Chronicle also posted an article about this service, quoting the creator of the project, physicist Stephen Wolfram, as saying that his primary goal is “to make expert-level knowledge accessible to anyone anywhere, anytime.”

Smart Objects : (time to adoption is four to five years):  Another term for this is “identification technology.”   Smart objects have unique identifiers that connect the physical world with the information world. Barcode systems utilized by retailers are a good example. The next level above relatively simply barcode technology is called radio-frequency identification (RFID) , which enhances our ability to track physical objects. RFID systems are currently being used by major retailers, such as Wal-Mart. Some of the primary utilities of such systems are to –  as Peter Morville explains in his book Ambient Findability  “streamline logistics, reduce costs, stop theft, and improve demand forecasting accuracy.”

Currently smart object technology has not reached the education sector to any significant degree. The Horizon Report does, however, identify a number of promising projects in this realm, such as the Illinois Institute of Technology’s “Tinkering Space” project, a University of Arkansas simulated hospital environment project that is using RFID technology, and a Purdue University Nanotechnology Center project that deals with needle-sized wireless devices that can be injected into tumors to tell doctors the precise dose of radiation received and to  locate the exact position of tumors during treatment.

On Being Pessimistic [or the Negative Side Effects of Our Overly Digitized World]

While Curtis Bonk and the folks at NMC and ELI give me more than enough reasons to be a true-to-life “Digital Optimist,” I feel compelled to also report on the negative side effects of this increasingly digitized world we live in, which brings me back to Nicholas Carr.

I landed on a March 2009 Sun Magazine Q & A piece – “Computing The Cost: Nicholas Carr On How The Internet is Rewiring our Brains,” by Arnie Cooper. As the title suggests, Cooper asked Carr a lot of relevant and interesting questions about Internet usage and its side effects.  The short synopsis view of this Q & A is that we are becoming “pancake people,” which is a phrase taken from Richard Foreman’s play “The Gods Are Pounding My  Head.”  In essence, Foreman says we are becoming less complex and meaningful human beings due to our over-reliance on the instant-information-overload conduit commonly known as the World Wide Web. Like a pancake, our brains are “spread wide and thin as we connect with that vast network of information accessed by the mere touch of the button.”

Carr concurs, saying that we have “no intellectual depth, because there’s little need to contain information within our heads when it’s so easy to find with a mouse click or two.”

Based on my personal experience, I have to concur with Foreman and Carr. I am constantly online conducting research for a good number of writing projects . I have an enormous amount of information flowing into my brain at rapid-fire rates pretty much on a daily basis off the web and via e-mail. A few days later, it’s not unusual for me to forget what I discovered online.  As Carr explains, the end result of living in this kind of online environment day after day  is that we simply collect and view  too much information and do not practice enough thoughtfulness.   “I certainly want information, but information isn’t an end unto itself. Human intelligence is the ability to make sense of that information,” Carr says.

This notion of too much work conducted online as being harmful to our intellectual well being is nothing new for Carr. In an article titled “Is Google Making Us Stupid,” [published in the July/August 2008 issue of the Atlantic], he explained how he felt that the great deal of time he has spent online, for more than a decade now, has  contributed to the remapping of the neural circuitry in his brain. “I’m not thinking the way I used to think,” he writes. “I feel it most strongly when I am reading.” Instead of easily immersing himself in a book or lengthy article, Carr claims he can no longer spend hours strolling through long stretches of prose because his concentration starts to drift after a few pages. “The deep reading that used to come naturally has become a struggle.”

What Now?

Both the Sun Magazine and Atlantic articles are excellent pieces of journalism that can help you revaluate how the Internet might have unhealthy consequences – which brings me back to the mention of Peter Bergman at the beginning of this piece.

Bergman suggests we spend only one to two hours a day looking for a job or trying ardently to get more clients via our computer workstations, and spend the rest of our time building human relationships. Include other people in some of the things you would normally do alone. For example, he says, “join a garden club or a reading or meditation group. Write something that other people need,” such as a blog. Do some pro bono work. Join an exercise group. Try to join some non-profit boards and provide your services to them.  All these kinds of human-relationship-building activities offer a better chance for getting a job or a new client.   “Nobody wants to hire someone [or a company] who needs to be hired to survive. Depressed is not attractive. People want to hire engaged people who are passionate and excited about what they’re doing. Jobs come from being engaged in the world and building human connections.”

So, at the end of this “Digital Optimist” column I ask myself, what now? It’s sunny and warm outside, so the answer is “go for a walk.” There I will contemplate what my next steps will be. There’s a small book store along the way where I helped to form a writer’s group that would meet every two weeks to discuss each other’s works in progress. We disbanded some time ago. Perhaps it is time to revive the group, or start a totally new one. 

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