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Fall-Winter 2007-08, Vol. 7, Issue 1

PROVIDING BLOG, WIKI, PODCASTING AND ePORTFOLIO APPLICATIONS TO STUDENTS, FACULTY AND STAFF THROUGH A COMMON INTERFACE

Institutions that are thinking about adding blogs, wikis, podcasts and/or electronic portfolios to their teaching and learning environments at the enterprise level might want to take a look at Learning Objects, Inc., based out of Washington, DC.

Learning Objects, Inc., whose tag line is "inspire thinking onlineTM," was launched in the summer of 2003 by CEO Derek Hamner and Vice President of Product Development Hal Herzog, both former Blackboard employees. The company, which is a Blackboard Building Block Development Partner, has been on a upward growth curve, currently providing its innovative software and services to about 300 institutional clients.

At present, Learning Objects software works and integrates only with Blackboard course management system (CMS) versions 6.3 and above. However, Hamner said the company’s social applications "will be available for integration with WebCT, Moodle and other select course management systems in Spring 2008. By next summer, anyone will be able to use our products, either off-the-shelf or through custom integration with existing systems on campus."

To get a closer look at Learning Objects, Inc., Educational Pathways (EP) interviewed Hamner and several other management-level employees. We also interviewed one of its customers - Baldwin-Wallace College (B-W) out of Berea, Ohio - where we talked with two faculty members and one educational technology manager who have been working with Learning Objects software.

Suite of Social Learning Applications

Campus PackTM is the company’s primary bundle of applications. It consists of Teams LXTM, Journal LXTM, Expo LXTM, Podcast LXTM and Search LXTM. Product Manager Zahra Safavian and Chief Financial Officer Susan Laws provided EP with an overview and online demonstration of Campus Pack. Our bottom-line impression: If you have basic computer literacy skills, Learning Objects software is easy to use, intuitive and seamless within the CMS. (In fact, the two B-W faculty thought they were using Blackboard software when they created blogs and wikis.) Computer and web-savvy faculty and staff should have no problem picking this up on the fly to incorporate blogs, wikis, podcasts or ePortfolios into their courses and programs.

Working With Wikis

Teams LX is a wiki-creation tool that enables online group collaboration in ways that are limited only by the creativity and insights of its users and the faculty who administer and monitor the overall wiki-building process. Wiki members post their own content, as well as have the ability to edit and delete each other’s content, essentially creating a collaborative website.

Offloading Important Knowledge-Building Assignments

Marni Manning, B-W lecturer, foreign languages (French), uses Teams LX in both her Beginning French 101 and French Conversation 221 courses. Manning wanted to offload a portion of her face-to-face class to the creation of online wikis that would report on the cultural highlights of Francophone (French-speaking) countries. "I liked being able to make an assignment for the culture portion of the class that did not have to be incorporated into classroom time," she said. "The classes go so quickly, and the content from the textbooks is just so dense that it’s difficult to incorporate culture time."

Manning called the assignment "Wikiculturia" and made it 10 percent of each student’s final course grade. Students chose a country to conduct research on and then posted related content and artifacts, such as images, audio and/or video files, links, etc. to the wiki. For the 101 class, students were put into teams of three that created a wiki-based website in English. For the 221 class, students did this same assignment in French, but individually as opposed to being put into teams.

For both classes, Manning required that students post to the wiki at least twice each week. Postings had to be well organized and include visual and audio elements. She also requested that students post a variety of information - such as population demographics, notable people and traditions - and that all content be "easily understandable."

Assessment Tool Reveals Who’s Doing What

She based each student’s wikiculturia grade on the frequency and quantity of their posts to the wiki. She used an "Assess Wikis" administrative function that is built into the software to track how often and how many lines of content students worked on. "I told them, especially when they are working in groups of three, that it is kind of easy to sit back and let somebody else do it all," Manning explained. "So, I announced that they have to understand that I can go into the background and see how many times they have been there. I can see if they added something or if they did not add something."

At press time, Manning was at midterm in the classes. She added that some students who were typically apathetic in the classroom were very active and insightful participants in the wiki environment, while other students were apprehensive, lacking computer and information literacy skills, and not very active wiki participants.

Overall, Manning said that she encourages students to edit, delete and move elements around until they have a final, polished product. She added that next semester she plans on adding more specific parameters to the wikiculturia assignment, such as having students focus for one week on the economy of a country, one week on politics, another week on tourism, etc.

Working With Blogs

Journal LX is a blog-creation tool. One of the major differences between a blog, which is sometimes called a "weblog," and a wiki is that participants cannot edit or delete each other’s blog posts. A blog is typically managed and owned by a single person who allows visitors to post comments. The blog owner has full editorial control over what gets published online and how. In short, blogs do not have collaborative editing functions. Blog entries are also typically dialogues between the blog owner and its participants displayed in reverse chronological order. Wikis are shared information-gathering websites that do not typically have a dialogue emphasis and may not have any kind of strict chronological order. Blogs and wikis are similar in that both ultimately create websites that are generated by its users.

Michael Strasser, B-W associate professor of musicology, used Journal LX in a music appreciation course he taught over the summer. He is also using Teams LX in two music history courses that he is currently teaching. Strasser built a blog in which he solicited reactions from his students about the music they listened to as part of their homework assignments. He reviwed what the students posted before making their comments public on the class blog. Then he opened the blog up and invited students to comment on each other’s post. "It worked pretty well," Strasser said.

Putting Students to Work

Strasser’s use of the Teams LX wiki software entailed augmenting what he had created and distribute himself in past classes by having his students collaboratively create a music terms list/study guide for his Medieval Renaissance and 19th and 20th Century music history courses. "This has always been something that I’ve done," Strasser said. "Now I’ve turned over a couple of study management tasks over to the students." In a similar fashion, Strasser has also created a class wiki in which students collaboratively create, edit and add to summaries of his classroom lectures.

Ease of Use

Both Manning and Strasser claimed that they had no problems adapting to the Learning Objects software. "It was a fairly easy process," said Strasser. "For the terms wiki, all I did was open it up, create a link in the Blackboard course and post a couple of sample terms to show the students how it worked. I demonstrated it on the first day of class and said, ‘okay, here is your blank canvas. What this ends of looking like is completely up to you.’ For the lecture summaries I did the same thing."

"It was relatively easy; it was not hard to figure out," said Manning. She explained that she simply created a blank page for starters and let the students do the rest. She would then review their work with the software’s administrative tools and ultimately provide the appropriate comments and directions for moving her class wiki projects forward. "It worked pretty well," she added.

Planning and Recording One’s College Years

Expo LX is a tool that allows users to create personal spaces and ePortfolios that they can share with others. John DiGennaro, B-W’s manager of Educational Technology Services, explained how this software was implemented inside an entry-level, first-year experience course, "College 101." Here, students learn how to create a B-W action plan via a special web-based interface called "Be That." This action plan is an organized template-driven ePortfolio that students can use throughout their college years to record their academic work, college experiences, career-oriented progress and much more.

Seamless Integration and Usability Key Decision Drivers

DiGennaro explained that B-W decided to use Expo LX for this kind of student documentation because "we wanted a seamless integration into the Blackboard course management system." In addition, B-W wanted to have the ability to create and share templates with the students immediately. "We deploy the templates and set the sharing rules up," he said.

Other features that helped drive their decision to adopt Expo LX included that the software was "nothing more complex than using Microsoft Office. We really did not want there to be a big learning curve for using this software. It had to be as easy as using Facebook or MySpace.

"Then, from the faculty side, it needed to have a directory structure that made sense to them," DiGennaro continued. Faculty told him that they did not want to click more than twice to find a student. "The faculty members go to their directory, find their course, click on a drop-down menu, and there are their students. It is an incredibly easy tool to navigate. The other (ePortfolio) tools out there were much more sophisticated in terms of things like assessments and evaluations and artifact gathering and dragging. We did not want that level of complexity. We said ‘here is what the faculty and students are asking for;’ that’s why we chose this tool. It met the criteria for usability and integration."

"Basically it is an academic and personal growth tool where Baldwin-Wallace students track their growth throughout their academic careers," added Learning Objects, Inc., Product Manager Zahra Safavian. "They (B-W staff) have a very specific way in which they want students to reflect on their academic careers, and there is very specific content they want students to add to their action plans. They created these default templates that are automatically available to students to start entering content during their freshmen year. We are seeing more and more schools wanting to do something like this."

For more information about B-W’s adoption of Expo LX, download a PDF-formatted case study about it from the Learning Objects, Inc., website. Visitors can also download additional case studies from other institutions that are using Teams LX and Journal LX.

Podcast LX and Search LX

We did not focus as much on the Podcast LX and Search LX tools as as we did on the blogs, wikis and ePortfolio tools. However, Learning Objects, Inc., CFO Susan Laws explained that the Podcast LX tools includes providing instructors with a feed where they publish their podcasts within the CMS for only the students in their classes to access. "It is setup so instructors, without much trouble, can quite easily publish a podcast right with all their other course materials," she said. "There are a lot of different ways to distribute podcasts, but this is a way in which the audio and video file end up right alongside the other course materials. The feed is sitting there waiting for the instructor when he or she starts the semester, and the students can subscribe to the casts right from inside the course."

Search LX is a fairly basic tool that allows users within the Blackboard CMS to expand their search options across all of their courses. As noted on the company website, "Search LX empowers users to perform full-text searches of all content in courses in which they are members and have access rights to. The application searches all types of uploaded files, including DOC, PDF, and HTML, and respects user access rights."

Cost

In relation to cost, "Learning Objects licenses software on an annual subscription basis. All product enhancements and fixes released during the term of your subscription are included in the license fee. Support for two technical contacts is included in the license as well.

"For higher education institutions, pricing is based on the full-time equivalent student count. For other institutions, pricing is based on the number of users reached by your course management system."

CEO Hamner said that a small-sized institution can purchase an annual license of the bundled Campus Pack (all five applications) for about $4,000, or an annual license of a single application for about $2,000. Larger institutions can purchase an annual license of Campus Pack for about $15,000 and about $7,000 for a single application. "Almost all of our institutions license the entire suite," Hamner said, adding that the company currently has a 95 percent renewal rate among all of its customers. "We include all of our support, maintenance and upgrades in that base fee, so there are no separate support contracts or charges for any upgrades. As long as you are a subscriber, you get the latest and greatest of what we build."

What’s On the Horizon?

Hamner added that Learning Objects, Inc., is "focused on the education market" and is in the process of hiring more instructional designers and product managers. In addition to expanding its integration with other CMS platforms in the near future, the company is building a community website where users can share their experiences and best practices. Other future updgrades include building rubrics into the software that faculty could use for organizational and assessment purposes, as well plans to create peer-grading tools.

"We will provide more value over time," Hamner said. "We have found a wide range of people using our software. We are really surprised by the new ways that people are using it. We are focused on providing a deep, rich user experience that is valuable to students and teachers."

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