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Return to Archives Return to Article Summaries January 2007, Vol. 6, Issue 1
CHAPTER ONE/FIRST DRAFT/SurfingThroughNoise: By George Lorenzo, editor and publisher Editor's Note: This issue marks the fifth anniversary of Educational Pathways. Thank you for sticking with us. In this issue I have provided the first draft of the first chapter of a book I am writing: "SurfingThroughNoiseTM: Riding the Online Knowledge Wave." I believe this is highly relevant to online teaching and learning, which is why I have published it here. Future issues of EdPath will return to providing in-depth feature articles based on current research about online education, as well as, of course, our wonderful interviews with online teaching and learning professionals from across the country. WHAT IS THIS WORLD WIDE WEB? STN is an overview of what the web is today and what it will possibly become. It is similar in its journalistic style and rhetoric to books that are based on solid research and timely information gathered through interviews with professionals in the field, along with references to and quotes from the pundits and mass media covering the Internet and the web. It describes a broad-ranging current state of affairs and its theoretical underpinnings and potential. In addition, a value-add of STN is that its readers will learn how to
surf through the web, and critically analyze it, in order to find
information that will make them smarter human beings. It does not cover
in any depth what’s online in the world of pop culture, entertainment,
shopping and travel. Instead, it covers topics that are of interest to
anyone who wants to get a better sense of how the Internet and web are
changing the way we acquire information and How Big Is It? Nobody really knows the exact size of the World Wide Web. Much of the information about the size of the web and how fast it’s growing is not consistent, and it does not look very authoritative. Near the end of 2006, Netcraft, an Internet services company based in Bath, England, claimed that the entire web had an annual growth of 30.9 million sites, achieving a new milestone of more than 100 million total websites. This statistic was heralded in an article by CNN.com, where Netcraft representative Rich Miller was quoted as saying that, out of the 100 million, only 47 or 48 million were actually active websites. In addition, two of the big reasons for the growth, as noted by Miller in the CNN article, were that it had become easier to create websites, as well as make money with them.1 Interesting! First, why is it that less than half of the sites are active? (More about that in another chapter.) Second, creating decent web pages is not an easy process. With all the relatively new features and functions one can add to a website today - such as discussion boards, blogs, wikis, RSS feeds, podcasts, multi media options, metadata, tagging, web services, and whatever you can discover about search engine optimization and marketing - it has become more difficult and complex than ever to create the modern-day equivalent of a moderately sophisticated website. You should also have some web design skills; be prepared to confront the multitude of choices related to e-commerce plans, web-building software and services, and hosting plans; and have a clear understanding of privacy and security issues? Plus, it is nothing less than a extraordinarily hard-working challenge to make even a small profit from any web-building and publishing efforts. Yes, you (but definitely not everyone) can build a blog or a basic static website these days with free web-based templates and/or somewhat intuitive software (if you are web savvy). But if you’re not a well-known and established brand, have strong marketing skills, are selling something at a real bargain that people want, have created that one-in-a-million better mousetrap, or are extremely lucky, forget about attracting more than your immediate family and close friends (on occasion) to your blog or website. Call me a web skeptic. Although I love the web, I question it all the time. I question everything all the time. It drives my family nuts. Curiosity Of course, the first thing I did was visit the Netcraft.com website and click on the "About Netcraft" link. I was informed that this company is funded through "retained profit" and derives its revenue by providing network security services, research data and analysis on many aspects of the Internet and by accepting banner advertising on its websites. (I thought the "retained profit" wording was odd.) It was also noted on the Netcraft website that it had clients in the UK, U.S., Europe, Middle East, Asia Pacific and Latin America, and many of them were big-name companies such as American Express, Deloitte & Touche, Paypal, Macromedia, Microsoft and others. In 1999, Deloitte & Touche ranked Netcraft as one of the fastest growing companies in the UK. Plus, Bob Metcalfe, who was noted on the Netcraft site as the "inventor of Ethernet," had once called the Netcraft website "cool;" and Tim O’Reilly, founder and CEO of O’Reilly media, called the Netcraft website "the best known example of a site devoted to tracking technology on the Internet." (I thought the "cool" notation was odd as well.) Conspicuously missing from all this self-promotional content was information about who ran the company. I’m not saying that Netcraft is not all the things that it says about itself. I’m only saying that if they would have told me who they are, I would have been more inclined to believe them. The next step was to go to Network Solutions’ WHOIS online database where anyone can discover who registered just about any domain name. Turns out Netcraft.com’s administrative contact was Mike Prettejohn, and it listed his e-mail address. Plus, through a Google search, an old press release dating back to February 2001 quoted Prettejohn as Netcraft’s president. That was good enough for me to shoot off an e-mail to him in which I introduced myself and explained that I am writing this book and would like to interview him by telephone in order get a clearer idea about his company and how he comes up with these figures. As an education journalist I do this kind of inquiry all the time. I simply send out an e-mail query to a prospective interviewee with the subject line of "would like to interview you." Roughly speaking, about 85 percent of the time I get an affirmative response and a telephone interview is ultimately conducted in a timely fashion. These interviews are basically the lifeblood of the work I do, and 99 percent of the time they are friendly, informative and thoroughly enjoyable. I’ve made numerous contacts (more than 700 over the past five years) and friends through telephone interviews that started with a simple e-mail query. So, I was disappointed when I received a very polite thanks-but- no-thanks e-mail response from Mr. Prettejohn, declining an interview. I have yet to find any solid evidence about the total number of websites on the Internet. There are, however, lots of interesting and divergent statistics from numerous companies that study what websites get the most hits and visitors, what keywords are put into search engines, and much more. These constantly moving statistics are explained in more depth in subsequent chapters of this book. In the meantime, a solid method, borrowed from the schools of journalism, for deciding whether any website is authoritative and trustworthy is provided below. The question of authority asks if the people providing information online are recognized experts. In other words, can their views can be considered valid, at least from the standpoint of their station in life, i.e. are they professionals in their respective field? Trustworthiness takes the question of authority to the next level. Someone can be a recognized expert, but that does not mean that he or she is the kind of person who takes responsibility for his or her actions. Trustworthiness asks whether the people providing information online are credible. Do they possess the merits of believability and hence garner our trust?
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