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September 2006, Vol. 5 Issue 8
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SURFING THROUGH NOISE
by George Lorenzo
I have spent the past
six months conducting research on information fluency for a
project I’ve been working on for the EDUCAUSE Learning
Initiative with EDUCAUSE Vice President Diana Oblinger and
Charles Dziuban, director of the Research Initiative for
Teaching Effectiveness at the University of Central Florida.
This has resulted in two white papers that are in press and
another white paper that is nearing its editorial final
phase. In addition to reviewing a great deal of the
literature on this topic, I have conducted about 40
interviews with experts in this particular field - mostly
academic librarians.
Before I go any further, an obligatory definition is
needed. I am going to cut right to the chase and say
"information fluency" is the term that needs to be embedded
in the minds of educators instead of the current
"information literacy" term that has historically been in
all the literature. So, without further adieu, information
fluency means, as noted by the University of Central
Florida, "the ability to perform effectively in an
information-rich and technology-intensive environment.
Simply put, information fluency is the ability to gather,
evaluate, and use information in legal and ethical ways.
Information fluency encompasses and integrates three
important skills: information literacy, technology literacy,
and critical thinking." 1
Fad or Transformative?
As I was in the midst of this thoroughly engaging and
interesting work on information fluency, which I am still
working on, I came across an editorial in The Chronicle
Review titled "From Fad to Worse," written by Joel Best,
chairman of the Department of Sociology and Criminal Justice
at the University of Delaware. Best explains that, over the
25 years he has chaired academic departments at three
universities, he has attended numerous meetings "where the
future is unveiled, priorities are articulated, and
innovations are announced." He then lists a slew of higher
education initiatives that were predicted to be, in no
uncertain terms, "transformative." However, "compared to
their advance billing, they all turned out to be short-term
enthusiasms or
–
more bluntly
–
educational fads." 2
In many ways I agree with Best’s assessment of higher
education, so it was not unnatural for me to be questioning
whether or not the broad sentiments and notions concerning
information fluency in higher education were just the
elements of another "fad." In about 30 minutes, however, I
concluded that information fluency is not a fad. In my
opinion, those institutions on the information fluency train
are travelling down the right track, one step ahead of
everybody else, for preparing students for careers related
to any discipline, as well as for lifelong learning,
personal achievement, and advanced knowledge attainment.
Notable Initiatives
The University of Central Florida, for instance, is on
the right track with its newly created
Information Fluency
Initiative.
Other institutions worth noting here include
Philadelphia
University’s Information Literacy Project;
the University of California Berkeley’s Library/Faculty
Fellows for Undergraduate Research, funded by the Mellon
Foundation;
and Wartburg College’s
Information Literacy Across the
Curriculum initiative. This
is by no means an exhaustive list.
Assessments
Like most large higher education learning initiatives,
there is an assessment side to the information fluency
story. While there are numerous internally created
assessment instruments and practices at colleges and
universities across the country, there are three relatively
young commercial assessment services worth noting: The
Educational Testing Service (ETS)
Information and
Communications Technologies (ICT) Literacy Assessment,
Project SAILS (Student Assessment of Information Literacy
Skills),
and the Information Literacy Test from the James Madison
University
Institute for Computer-Based Assessment.
In my opinion, the ETS test is the most effective for
discovering the information fluency skills students may or
may not have. The ETS test is also the most expensive, by
far, and the one that has had the most research and
development dollars. There’s another test that’s free -
although it never reached a final iteration for complete
confidence about its validity and reliability - called the
Bay Area Community College
Information Competency Assessment.
The Overabundance of Information at Our Fingertips
I believe that the most important issue concerning
information fluency, in general, is this: While the amount
and easy access to valuable, trustworthy information
available online through myriad forms - websites (of all
kinds), library databases and services, social networks,
blogs, wikis, RSS feeds, e-mail - has made us all smarter
(quicker) and better informed, it has also made us more
easily susceptible to misinformation. Finding the right
information online for our personal and career-related needs
and wants entails "surfing through noise" that is becoming
more amplified and distorted every day.
Creating More-User-Friendly Environments
To lessen the noise, so to speak, the large database,
content aggregators, and publishers that service libraries
–
e.g. EBSCO, Gale, ABC-CLEO, ProQuest, etc.
–
are facing the challenge of making their interfaces, search
functions, and navigational features easier for students and
educators to use. These aggregators see search engines, such
as Google, and collaboratively created content websites such
as Wikipedia, as both a blessing and bane. "From a
historical perspective, initiatives like Wikipedia and
Google have demystified databases for a large segment of the
population," says Proquest’s Senior Vice President of
Publishing Suzanne DeBell. On the other hand, "people have a
different standard for the content (they discover online).
If it is immediately and easily accessible, and quickly
answers a question they have, they will accept it."
The problem is they will accept the easily found
information
–
which is often less than satisfactory
–
over the more difficult and complex library database search
where they can find the real golden nuggets of scholarly
work.
The research and development of controlled vocabularies
and OpenURL technology are two areas in the field that
attempt to meet some of these challenges related to making
database searching and navigation easier for students to
accomplish.
"A controlled vocabulary is a carefully selected list of
words and phrases, which are used to tag units of
information so that they may be more easily retrieved by a
search. The terms are chosen and organized by trained
professionals (including librarians and information
scientists) who possess expertise in the subject area.
Controlled vocabulary terms can accurately describe what a
given document is actually about, even if the terms
themselves do not occur within the document’s text."
3
"OpenURL is a type of URL that contains resource metadata
for use primarily in libraries. The OpenURL standard is
designed to support mediated linking from information
resources (sources) to library services (targets). A "link
resolver", or "link-server", parses the elements of an
OpenURL and provides links to appropriate services as
identified by a library. A source is generally a
bibliographic citation or bibliographic record used to
generate an OpenURL. A target is a resource or service that
helps satisfy user’s information needs. Examples include
full-text repositories; abstracting, indexing, and citation
databases; online library catalogs; and other Web resources
and services." 4
These are only two areas of concern that are briefly
highlighted here in my first attempt at discussing
information fluency and its importance in higher education.
In future issues, I will try to address this topic in more
detail under this banner of "Surfing Through Noise."
End Notes:
1. What UCF Students Need to Know for the SACS Review,
http://if.ucf.edu/students.pdf
2. Joel Best, "From Fad to Worse," The Chronicle
Review, April 14, 2006, Volume 52, Issue 32, Page B6,
http://chronicle.com/weekly/v52/i32/32b00601.htm
3. Karl Fast, Fred Leise and Mike Steckel, "What is a
Controlled Vocabulary," Boxes and Arrows blog,
www.boxesandarrows.com/view/what_is_a_controlled_vocabulary_
in Wikipedia, "Controlled Vocabulary,"
http://en.wikipedia.org/wiki/Controlled_vocabulary
4. Wikipedia, "OpenURL,"
http://en.wikipedia.org/wiki/OpenURL. |
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