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BOOSTING ONLINE ENROLLMENTS AND INCREASING REVENUES
THROUGH SUMMER ONLINE COURSES
James Madison
University’s (JMU) Center for Instructional Technology
(CIT) developed a "novel approach" that increased online
course enrollments and revenues: They created fully
online undergraduate and graduate summer-semester
courses.
Plus, these summer online
courses have addressed a burgeoning need to provide more
required course offerings to JMU’s growing student
population.
Faculty
Summer Institute for Online Course Development
The summer online courses
began in 2002 through the creation of a Faculty Summer
Institute for Online Course Development project that
trained two faculty how to teach two fully online
writing courses. The Summer Institute added 10 faculty
in 2003, and another 12 faculty were trained in 2004.
Since the program began in 2002, a total of 39 fully
online summer courses have been taught. The 2005 Summer
Institute has 12 more faculty coming on board, bringing
the total up to 36 faculty participating in the program.
As courses carry over to successive summer sessions, the
number of courses being offered increases substantially.
So, in summer 2005, it’s estimated that more than 50
fully online courses will be offered to JMU students (a
few courses have multiple sections).
Stipend
and Training Arrangements
All Summer Institute
faculty participants receive a $2,000 stipend and agree
to attend a week-long workshop held in May. Faculty
members are also required to develop their courses
themselves, with the help of CIT staff; teach two
successive summer sessions; participate in an evaluation
of their courses; write a final report of their
experiences; and showcase the results of their work.
The courses created to
date cover a wide range and are mostly 100 to 400
undergraduate-level courses, along with a few
graduate-level courses. Course titles include
Introduction to Philosophy, Critical Thinking, Life Span
Human Development, Introduction to Public Relations,
Lifetime Fitness and Wellness, Critical Reading and
Writing, Elementary Statistics, Accounting Technology,
Bioinformatics, and much more.
Application and RFP Process
The Summer Institute is
promoted through an invitation to all full-time and
part-time JMU faculty to apply and complete an
application and RFP process that asks interested faculty
to receive approval from their academic unit and college
to teach during the summer. Interested faculty must
describe their reasons for wanting to develop and teach
an online course and how their project would have a
positive impact on students. They are also asked to
comment on how their participation would benefit faculty
and students in their department and to estimate average
number of enrollments in their prospective summer
course.
Some of the criteria on
which the evaluation and selection of proposals are
based include:
- Quality of the
proposal.
- Impact of the
proposal on meeting student curricular needs.
- Applicant’s
interest in and commitment to online teaching.
- Potential to
benefit the quality of teaching and learning in
the applicant’s department.
- Support from the
applicant’s department and college.
The application/RFP
process starts in December with an end-of-January
deadline. In early February, accepted applicants are
notified and given an orientation to the Summer
Institute. "We begin to have a discussion and start
talking about their objectives," says James Mazoue,
distributed and distance learning coordinator. "We give
them a checklist of things to think about."
Week-Long
Workshop
During the second week of
May, after faculty have been informally working on the
development of their online course on their own and with
CIT support, they attend the week-long live workshop,
which is tailored to meet their specific project needs
and instructional goals. Workshop topics revolve around
seven modules:
- How to prepare
and plan for teaching an online course
- Online course
management
- Learner
characteristics and online teaching and learning
strategies
- Interactivity
for active learning
- Evaluation and
assessment strategies
- Accessing and
integrating digital library resources
- Copyright and
digital media
In addition, faculty are
taught how to use Centra (a synchronous communication
tool) and Tegrity (a multimedia content authoring tool
often used for adding video and audio to PowerPoint
presentations). Mazoue says that Tegrity "is very useful
for creating online lectures. It has been popular, and I
would say our Summer Institute faculty have been some of
the innovators and most heavy users of Tegrity."
Mazoue adds that Summer
Institute faculty are typically "fairly well-versed and
savvy when it comes to using technology. They have used
technology before (JMU uses Blackboard, which has high
usage inside many of its face-to-face classes), and they
are looking for an opportunity to have a block of time
in which they can put together and use all the skills
they have acquired."
`The following month, in
June, faculty are using those skills to their fullest
extent as they teach their fully online courses, which
can range anywhere from four to 10 weeks, depending on
the nature of the course being offered.
Fulfilling Student Needs
According to Mazoue, the
summer online courses are helping to fulfill the needs
of a niche population of students at JMU, which is a
traditional rural campus in Virginia (Fall 2004
enrollment of 15,809).
Most JMU students live
near or on campus and leave during the summer, taking on
jobs and/or internships. These students, according to
JMU student surveys, often take any number of required
general education courses, for instance, during the
summer at a community college close to where they live,
or they defer taking some of their required courses
until the Fall or Spring semesters, often delaying their
graduation dates. This student enrollment trend revolves
around that fact that JMU does not offer enough sections
of required courses during the Fall or Spring semesters.
By offering summer online courses in subjects that these
students need to graduate, students are able to take
these courses while remaining at home during the summer
and continue working at their summer jobs and
internships.
Generating Revenues
Last year JMU
administration imposed a $20-per-credit hour technology
fee on all fully online summer courses, resulting in
increased revenues. "Some of this money is trickling
back down to us," says Mazoue. "It is more than
financially paying for itself. The administration has
been very excited." During the summer semester of 2004,
about 450 students enrolled in 25 fully online summer
courses that were generated by the Summer Institute.
Serving
Needs on Three Fronts
Adding to the positive
financial aspects, the summer institute program is
really serving three needs, says Mazoue. "In addition to
serving the students’ curricular needs, we are
addressing faculty development as well as strategic
institutional needs, such as how to handle increased
enrollments and deal with capacity constraints (that the
physical plant cannot effectively accommodate at
present). That is what’s really interesting about this.
It is a very focused approach that really ties these
three strategic needs together."
Next
Steps
The Summer Institute is
now branching out from developing pre-scheduled
once-per-year individual courses to reaching out to
departments and colleges. "Our intent is to develop core
courses within departments and bring together groups of
faculty to develop departmental resources," Mazoue says.
"We want to tie the development of these online courses
a little bit more programmatically within departments."
In this kind of scenario the Summer Institute would
provide more customized training and course development
services on an ad-hoc, departmental basis scheduled at
times outside of the current annual Summer Institute
program.
While there is no
centralized system at JMU whereby faculty are required
to go through any specific department to offer online
courses, CIT, primarily through its Summer Institute,
has become "kind of the de-facto online course
development department," says Mazoue. "It has increased
our visibility on campus. We are recognized."
CIT 2005 Summer Institute
http://cit.jmu.edu/osi/ |