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DISCUSSIONS WITH OTHER ONLINE MBA PROGRAMS
by George Lorenzo
For this issue of Educational
Pathways, as well as for a great deal of research I am
conducting as author of "The Complete Idiot’s Guide to
Earning Your MBA Online," which is slated to be published by
Alpha Books around this time next year, I interviewed seven
other institutions that offer online MBA programs: Arizona
State University (ASU), East Carolina University (ECU),
Indiana University, Regis University, Syracuse University
(SU), University of Colorado at Colorado Springs (UCCS), and
the University of Maryland University College (UMUC).
I asked the administrators of
these programs a lot of questions related to how they
converted their courses and faculty to the online mode, what
kind of enrollment growth they were or were not
experiencing, what did their curriculums consist of, and
much more. Following are some of their comments and
observations.
From
Corporate to Individuals
ASU kicked off its online MBA
program in January 2004 but the ASU W.P. Carey School of
Business has been in the online learning business for about
five years, working with big-name corporate clients such as
3M Company, AT&T, Cisco Systems, Intel, and others. "We
realized that the way we were delivering the online degree
to corporate clients might appeal to individuals who are not
coming to us through a corporation," said Faculty Director
of ASU’s online MBA program M. Johnny Rungtusanatham. The
program is cohort based and thus far has enrolled 48
students this past January and another 55 students this past
July. "Our aim is to always bring in about 50 individuals,"
says Rungtusanatham. "We are cautious, in a sense, about
growing the program and, in time, we believe we should have
about 200 first-year and second-year students."
Expanding the
Base of Prospective Students
ECU launched its online MBA
program in 2000 and currently has about 112 fully online
students, plus another 95 students taking both online and
face-to-face MBA courses. ECU students have the option of
earning an MBA by taking a combination of online and
face-to-face courses. Rick Niswander, ECU’s dean of graduate
business programs, said that one of the reasons for moving
to an online delivery dealt with ECU being located in
Greenville, NC, with a population of 65,000 and the nearest
major city being Raleigh, which is 90 miles away. The online
MBA helped to "expand the base from which we can draw," said
Niswander. "The face-to-face side is flat, and the online
side has grown. One of the reasons for that is that the
online courses, to some extent, cannibalize the
face-to-face. If someone was an hour away, they may have
chosen to drive to campus, but now they don’t have to."
Kelly
Direct’s Course Development Grants
As noted on its Web site,
when the MBA from Kelley Direct Online Programs at Indiana
University was offered to the public in the 2000-2001
academic year, KD accepted and enrolled 15 students. Since
that time, there has been a 100% growth rate each year
resulting in just over 140 accepted and enrolled students in
2003. According to Richard Magjuka, chairperson, Kelly
Direct Programs, there are currently about 950 to 1,000
students enrolled in all of Kelly Direct’s online programs,
which includes a public online MBA program; a variety of
corporate online MBA offerings; a Master of Science in
Finance; a Master of Science in Global Supply Change
Management; a Master of Science in Strategic Management; and
three business-related, graduate-level certificate programs.
"We do not convert existing courses into online courses,"
said Magjuka. "Our faculty create courses for an online
delivery, and we provide course development grants the first
time they teach a course for us. One thing I am proud of is
that the school provides a new course development grant
every time a faculty member teaches a new course. We pay
them $5,000 each time they teach a new 3-credit course."
Summer
Intensives at Regis
Regis University is the
granddad of all "fully online" MBA programs in the U.S.,
having launched in 1993 and currently enrolling some 2,200
students. Ed Cooper, who helped develop the program as
former dean of graduate programs at Regis and who is
currently a professor in the online MBA program, said that
one of the relatively new features of the Regis program
(started three years ago) is its "summer intensives," where
online students can visit the Regis campus for one week
during the summer, from July 11 through 16. The summer
intensives give online students a chance to take an
accelerated course and meet Regis instructors, and other
students, face to face. In addition to course offerings,
additional seminars and presentations are held during the
week. The summer intensives are an additional option offered
to all students, but not required for online students. "They
come in on a Sunday night and at the reception they are
already working in teams," said Cooper. "They come in ready
to go."
SU’s
Conversion to Online
SU had an MBA program that
began in 1977 that was correspondence-based with
residencies. "In 2001 we put everything we could online,"
said Paula O’Callaghan, director of the relatively new
Independent Study MBA Program (iMBA), which is now provided
mostly online with mandatory week-long residencies offered
at least three times per year, in the months of January,
May, and August. A residency week begins on a Saturday and
concludes after the last class the following Thursday. At
the time of converting the correspondence-based program to
online, there were 70 students in the program. Today the
iMBA program enrolls about 170 students. O’Callaghan said
that converting to online was not a difficult task but was
labor intensive. "I found the hardest part was deciding how
to organize the information on Blackboard. Once you have
typed everything into one section, it becomes very labor
intensive if you decide to move it, because files don’t
transfer easily." The bigger challenge, however, was
"convincing the faculty that we could do a quality job
online and that they should invest any time at all
converting their course materials," O’Callaghan added. "I’d
say that in three years we have been successful, but it was
painful. . . With us, faculty came to realize that iMBA
students are the highest quality of students that we have,
because these are people who would not otherwise have come
to Syracuse. So it was really the quality of the students
that helped turn around the doubters." SU’s iMBA students
are mostly mid-level managers who, combined, come from very
diverse backgrounds, including nonprofits, the military, the
banking and finance industries, the computer industry, and
the pharmaceutical sales industry.
High Quality
Students at UCCS
The UCCS online MBA program
went live in 1996 and currently has 220 students taking a
combination of online and face-to-face courses and about 160
fully online MBA students. "Having the distance program has
benefited the on-campus program tremendously," said
Venkateshwar K. Reddy, associate dean for graduate programs.
"The distance program evolved from the traditional program,
but it gave a lot back to the traditional program in terms
of technology. Faculty who prepare multi-media material for
their online courses bring that back to their traditional
classes." Regarding faculty buy-in to an online conversion,
Reddy said that "when we started out there were few
believers, but over time the non-believers became believers.
They look at our students in the distance program and see
that they are high quality. The faculty are deriving
satisfaction from the work that our students are producing."
UMUC’s
Curriculum Integration
At UMUC, about 900 students
are currently enrolled in its online MBA program, which
launched in 2000, said Rosemary Hartigan, online MBA program
director. "From 2000 to 2001 our enrollments nearly tripled
and we continue to grow, and we have been dealing with the
growth by adding faculty and new program directors." One
unique feature about UMUC’s online MBA program is that new
students must first pass an "AMBA 600 - MBA Fundamentals"
online course before moving on through the remainder of the
full program. AMBA 600 "is designed to provide students
entering the MBA program with a common foundation in
fundamental management concepts across a broad spectrum of
subject areas." The course acquaints students with the
online environment and technologies; helps students improve
their research, writing and analytical skills; and ensures
that students have a foundation in basic management
concepts. "It gives students a chance to see if they really
like working online," said Hartigan. "Sometimes they decide
that they don’t like working online, or that they don’t have
the time, or that they want to go to a face-to-face mode."
Another unique aspect of UMUC’s online MBA program is that
the curriculum was developed with an integrated approach,
Hartigan added. "All of the courses are combinations of
subjects. There is not just a marketing course, or a
business law course, or a business ethics courses. Instead,
we integrate those things throughout the curriculum."
In Conclusion
Overall, I have to say that
the gist of all the conversations I had with these online
MBA program educators was similar throughout in that they
all agreed that the market for students was still alive and
well despite recent claims that the number of prospective
students in the applicant pool has dropped in recent years
(see opening paragraphs of cover story, "Creating an Online
MBA," and "Why the Decline?" story). They also tended to
agree that getting faculty on board to teach online was, and
still is, a challenge. However, once faculty taught online,
their doubts about this mode of delivery vanished.
ASU:
http://wpcarey.asu.edu/mba/online/index.cfm
ECU:
www.business.ecu.edu/grad/internetlearning.htm
Indiana University:
http://kd.iu.edu/
Regis University:
www.mbaregis.com
SU:
http://whitman.syr.edu/MBA/iMBA/
UCCS:
http://business.uccs.edu/
UMUC:
www.umuc.edu/grad/mba/ |