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July-August 2003, Vol. 2, Issue 7
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THE REST OF THE STORY
Some
of the other questions presented to
the 11 education organization
leaders interviewed for this issue
of Educational Pathways
included the following (with
selected answers):
Question #1: Is the growth of
ePortfolios really the wave of the
future as many educators predict,
and how is your membership aligned
with this topic of interest?
Bourne:
There is a considerable interest in
ePortfolios. ePortfolios represent a
very interesting method for
assisting teaching and learning.
There remain barriers, however, to
understanding how to best use
ePortfolios. For example, we have
seen only spare work on natural
language understanding in
ePortfolios, which is a key to
scaling up.
Twigg:
I spent 16 years at Empire State
College, and they use portfolios and
use narrative evaluations of student
work. The problem is that it takes
an incredible amount of work to do
this, and there is basically no
audience for it. When Empire State
students went on to [apply for]
graduate school, the admission
officers groaned when they were
faced with their portfolios because
they preferred some easier measure,
if you will. They wanted a Graduate
Record Exam score; they wanted a
GPA. I’m not saying that is the
right attitude, but it is the real
attitude. Plus, the idea that an
employer is going to read through
all this stuff. I just don’t think
that is realistic.
Dalziel:
ITC has not looked at this trend in
any depth. My feeling is that the
use of the term "ePortfolio" sounds
like something new or revolutionary
is taking place, but professors have
often required students to create
print-based, graphic or audio
portfolios to assess whether
learning has taken place. Although
high-end computers and the Internet
allow students to make more visually
appealing portfolios, incorporating
more types of graphics, audio and
other materials than ever before, I
am not sure the concept is new or
different than what has always taken
place in the classroom.
Chaloux:
I believe you will see a relatively
quick and widespread adoption of
ePortfolios because they will help
address credit transfer and
articulation issues. From our
discussions with institutions and
institutional registrars and
admission officers, they are ready
to go with this. One additional
point: ePortfolios will be linked,
in my view, with secondary data
systems to provide more seamless
data transfer/use in the K-12 arena.
Question #2. How is your
membership aligned with the
development of reusable and re-purposeable
learning objects and repositories?
Bourne:
I find that people talk about this
topic in the membership that I deal
with. The concept of reusable
objects is a fine one.
Object-oriented paradigms, in
general, are the right thing to
understand due to the prospective
time and effort savings. However, in
my view, progress has not been
nearly as great for learning objects
as we would like. In the training
world, more progress has been made
than with higher education learning
objects.
Boetttcher:
This will happen, but it will not be
easy. It will not likely be the
avenue for solving the problem of
the high costs of higher education,
but it will help. We will see
standardization and high utilization
of objects for core concepts in
major disciplines. The first
disciplines that will effectively
use these objects will be in the
sciences and math.
Twigg:
The idea of having reusable learning
objects is a very good idea but
right now it won’t work for a
variety of reasons - one of which
relates to the point that, while
there is a movement toward
interoperability standards, they do
not exist now. So long as
interoperability standards do not
exist, it makes the idea trivial. .
. The second problem is that
repositories lack an essential
ingredient, and that is transfer
methodology. They assume that a
garden-variety faculty member is
going to look at something in a
repository and magically use it -
and that just does not happen. . .
Having a bunch of reusable learning
objects does not do any harm, but to
devote a lot of time and energy to
it without a transfer methodology is
pretty much a waste of time.
Johnstone:
I think one of the interesting
things in the learning object arena
is that the publishers are trying to
figure out what they can do to make
their online presence more viable
within the framework. But I think
another thing, that is not just
wishful thinking, is the idea of
larger chunks than just simple,
little learning objects. I mean
larger chunks of material that
faculty can use in ways that are
meaningful, because trying to
integrate just a single learning
object into what you are doing is
horrifically time consuming. While
that is all nice and good, and there
are faculty who are doing that and
using what is out there, by and
large the majority of them are not
in a position where they can use all
their time to search around for the
appropriate learning objects.
Question #3. Do you think
institutions will become more
reliant on education technology
vendors who supply out-of-the-box
services?
Twigg:
Absolutely. Just as has happened in
library automation and
administrative applications - the
same process, almost exactly, is
occurring in teaching and learning.
In the beginning, everybody used to
write their own administrative
systems and no one does that
anymore; people used to write their
own library systems, and no one does
that anymore. It is just the
teaching and learning field is less
mature than those other arenas. As
the IMS standards become real and
integrated, and materials start to
become interoperable, then you will
have much more flexibility, which is
what people want from vendors.
Question #4. Although it is a
generally accepted rule that online
learning should not be pursued as a
way to make large amounts of money,
can you explain what could possibly
be exceptions to that rule?
Boettcher:
Certain professional areas, in
particular professional programs in
business, engineering, medicine, law
and pharmacy. . . Some of those are
making money. If they are not, I
think they can be in the future. I
think for many working
professionals, time is their most
scarce resource. Many need to remain
certified in their fields, and I
think those who provide
certification services online can
make some money. If people are not
making some money on that, they
ought to be. But it is hard. It is
easier for people to set aside time
and leave their offices for a day or
two days or three days, than to find
a way to carve out online time in
one or two hour chunks or segments.
However, I still think as people
become more accustomed to online
learning, and also, if you think
generationally - as the generation
that is now 20 years old gets to be
40 years old, they are going to be
much more comfortable going online.
So I think those things will come
together in the future.
Question #5. What are some of the
persistent challenges your
membership are experiencing in
relation to delivering online
teaching and learning environments?
Milliron:
We have
cohorts of students who are clearly
digital-aged. We have returning
students, some of whom are
digital-aged and many who are not.
We still have a number of students
out of high schools who come from
communities that are not wired; and
we have students from suburban areas
who have always lived a wired live.
One of the things about our
infrastructures that’s very
important is that, as we mainstream
online learning and online students
services, we do it very
thoughtfully, allowing for those
different touch points, allowing for
face-to-face contact and phone
contact and the online experience
blending together.
Chaloux:
The persistent challenges continue
to be those where academic
tradition, practice and policy
collides with online student needs.
There are numerous examples. Here
are three:
1. Faculty workload and course
size - We remain wedded to
traditional class size caps even
when there is evidence that online
learning can be high quality with a
greater number of learners. This is
tied to changing faculty roles, the
evolution of course development
teams, and the development of new
and effective strategies and
technologies for managing student
activity.
2. Online services - While I
would argue that we have made
tremendous strides in providing
online services for online learners
(and also making these on services
available to campus-based students),
the provision of such services can
be spotty or inconsistent and may
not approach the quality of service
provided for on-campus students. In
large measure I would point not to
the ability to deliver many services
online, but rather the challenges of
adjusting on-campus staff who
provide services to embrace
different delivery systems and be
understanding of and responsive to
online learners.
3. Finally, we have yet to make
the kind of progress we need to make
in two key areas: credit transfer
and articulation and financial aid
for the online learner, particularly
the online learner who is not a
full-time student and for those
learners not part of a degree
program. Credit transfer is still a
high risk situation. We are
promoting credit "integrator and
aggregator" institutions or
organizations to respond to this
challenge. Should be interesting to
see how effective we can be it the
next couple of years.
Boettcher: The primary
challenge is the continued pace of
change and the continued evolution
of the environments. The
infrastructure for online learning
requires as much attention, or more,
than any of the older physical
analog infrastructures. The online
environment depends on a new
"digital plant," and we need
administrative staff, technical
staff, technical leadership, help
desks and tools to design and
monitor developments and maintain
existing infrastructures. Students
and faculty also require digital
libraries and content resources
available to them wherever they may
be, including Starbucks!
The secondary challenge is the
people challenge at all levels.
People are developing new ways of
working, and all need to be
supported.
The third challenge focuses on
our primary mission of the content
of learning. Current curricula need
updating, and new curricula are
needed. |
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