RESOURCES ON WEB-BASED SERVICES FOR ONLINE LEARNERS
Books:Innovation in
Student Services: Planning for Models, Building High
Touch/High Tech
Edited by Darlene J. Burnett and Diana G. Oblinger,
Sponsored by IBM
Published by the Society for College and University Planning
Hot off the presses and features what IBM calls its "Best
Practice Partners." One section of the book is titled
"Staying on the Technology Innovation Curve." Pat Shea from
WCET and Burnie Blakeley from IBM wrote a detailed summary
of the Beyond the Administrative Core project in Chapter 15,
titled
"Designing Web-Based Student Services-Collaboration Style."
To order online, visit
http://www.scup.org/studentservices
Guide to Developing Online Student Services
By Barbara Krauth and
Jennifer Carbajal
The final product of the three-WCET Putting Principles into
Practice project.
The entire guide is currently available online at
http://www.wiche.edu/telecom/resources/publications/guide/guide.htm
Webcasts:
Seven webcasts listed under the banner of "Providing
Student Services to Distance Learners" have been presented
and archived at the WCET website. Two upcoming webcasts are
"Tutoring Online: Developing Program Based Online Learning
Support Services," to be presented on May 22, and "Online
Financial Aid," scheduled for June 24.
To view
and listen to online, visit
http://www.wcet.info/projects/laap/webcast/webcast.htm
Model Services:
Source: Pat Shea at Southeastern Regional Technology &
Teaching Conference Distance Learning Institute, presented
April 10, 2002.
Academic Advising - Penn State
University
Financial Path to Graduation -
Brigham Young University
Orientation - Florida Virtual High
School
Oregon Community Colleges Online
Advisor
Florida Academic Counseling & Tracking
for Students
Colorado Mentor
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