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April 2002, Vol. 1, Issue 4
 
WHAT ARE THE DEMOGRAPHICS OF THE MARKET(S) YOU ARE TARGETING FOR DISTANCE EDUCATION?

Adult working professionals was the most common refrain here. Secondly, and logically, the folks in their regional backyard is a representative primary target market because of brand recognition and the local reputation that typically drive students to their higher education choices. Plus, there is an increasing market of online learning students today who prefer to be within driving range of the institution they are learning from at a distance. Another targeted market demographic that can apply to all distance education providers is "individuals who are geographically dispersed and have time and place considerations high on their list when it comes to choosing a continuing education provider," noted Matkin.

Almeda: In terms of who we are targeting for our market, we really are looking regionally, nationally and internationally. These are areas that we are programming into our face-to-face programs already — ages 25 to 45 working adults, largely already college educated with degrees who are looking for professional development. We are also doing something interesting for high school students. Through the University of California Office of the President, we have a program for students who need Advanced Placement-level courses that might not be available in their local area. (Also related to successful marketing strategies, UC Berkeley Extension has successfully increased its national reputation through an arrangement they have had with America Online. However, about 70 percent of extension students, both online and face-to-face are from the state of California.)

Magid: Our primary market among working professionals would be those who have completed an undergraduate degree and have five to seven years working experience and are looking for graduate-level learning experiences, either master’s degrees, for-credit certificates or professional development. We also define working professionals in a much broader sense, so that it could also be people who are out in the workforce seeking to obtain their undergraduate degree. [For example] we are looking to develop an online undergraduate degree program in nursing.

Oaks: We started distance education because in our state there were a lot of options for students to begin higher education at a community college, but only six state-supported, four-year institutions. So there were a lot of areas of the state - even with the branch campuses of those institutions - where people could get started with a four-year degree and not finish. So we started it [distance education] to meet a state-wide need for degree completion. But obviously once you develop an asynchronous program, it can be made available to others as well, so we have always had, since we started the program in 1991-92, about 25 percent of our enrollments from out of state. So we do market on the Internet. We get people from out of state and some international students as well.

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